Privacy Policy

For the Readcord recording and library mobile app. Looking for the website’s policy? Readcord Discovery Privacy Policy.

At Readcord, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it when you use the Readcord mobile app (the "App").

1. Information We Collect

We collect the following types of information when you use Readcord:

• Account Information: When you create an account, we collect personal details such as your name, email address, and payment information for purchases made on the platform.
• Usage Data: We collect data about how you use the App, including but not limited to, the ebooks you view, download, or purchase, and your interaction with features like the recording of your voice reading ebooks.
• Content Uploads: If you upload images to create custom picture books, we collect those images and associated metadata.
• Sales Data: We collect information regarding your purchases on the platform. This data may be shared with our business partners who sell ebooks on Readcord for accounting, billing, and other legitimate business purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the services and features of the App, including your ebook library and custom picture books.
• Process and complete purchases, including sales and payment processing.
• Share sales data with our business partners who provide ebooks on the platform for proper order fulfillment and accounting.
• Improve the functionality and experience of the App by analyzing usage patterns and implementing updates or features.
• Respond to your inquiries, provide customer support, and communicate with you about the App and your account.

3. Sharing of Your Information

• Business Partners: We share necessary sales and transaction data with business partners who sell their ebooks on the Readcord platform for order processing and accounting.
• Third-Party Service Providers: We may use third-party vendors to assist with payment processing, data storage, and other services that help run Readcord. These third parties have access to your personal information only to the extent required to perform their services on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by government authorities.

4. Data Retention

We retain your data as long as necessary to provide the services you’ve requested and to comply with legal obligations. If you request deletion of your account or data, we will remove it from our active database, though some data may be retained for legal or business purposes.

5. Security of Your Information

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

6. Your Rights and Choices

• Access to Your Information: You can review your account information through the App settings.
• Delete Your Account: If you wish to delete your account and the data associated with it, you may contact us at admin@readcord.com. Please note that we may retain certain information for legal or accounting purposes as required by law.

7. Children's Privacy

Readcord is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy in the App or by other appropriate means. The effective date of the latest version will be noted at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is being handled, please contact us at:

Readcord Support
admin@readcord.com

Related: Readcord app Terms of Service.

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